Ledger Breach: Did Your Name And Address Get Exposed?
What Happened
In early January 2026, hardware wallet maker Ledger warned that unauthorized access to the Global-e platform, its e-commerce and payment provider, exposed the personal details of some Ledger customers who purchased products through Ledger’s online shop.
Ledger said the incident involved unauthorized access to order data stored in Global-e systems and stressed that Ledger’s own infrastructure was not breached. The company said its devices, Ledger Live software, and crypto assets held by customers remained secure.
The incident became public after affected customers reported receiving email notices from Global-e. Blockchain investigator ZachXBT also circulated parts of the notification to the crypto community, which helped amplify awareness and prompted broader reporting.
Timeline: From First Access To Latest Update
Global-e has not publicly disclosed the date the intruder first gained access. The company said it detected unusual activity on a portion of its network and took action to contain the incident immediately after becoming aware of the threat activity.
- Jan 4, 2026
Ledger disclosed the incident publicly and began warning customers that a breach at Global-e may have exposed personal order data tied to purchases made through Ledger.com using Global-e checkout services.
- Jan 5, 2026
Global-e issued customer notifications describing unauthorized access to its cloud environment and confirmed that an unknown third party copied certain personal information from shopper order records. Ledger told media outlets the incident did not involve Ledger’s own systems and confirmed no payment information was involved.
- Jan 5, 2026 (later update)
Global-e told reporters it isolated and secured affected systems after learning of the threat activity and said it was notifying potentially affected individuals and relevant regulators directly. Ledger said it retained independent forensic experts to investigate.
What Data Or Systems Were Affected
Ledger and Global-e said the exposed information was limited to order data stored in Global-e systems, including details related to purchases made on Ledger.com using Global-e checkout services.
Global-e said stolen information may include customer names, postal addresses, email addresses, telephone numbers, and order details such as order numbers, products purchased, and prices paid.
Ledger and Global-e both said payment information, including credit card and bank account information, was not accessed. Global-e also said no account credentials were compromised.
Who Was Responsible (Confirmed Vs Alleged)
Neither Ledger nor Global-e has attributed the incident to a named hacking group or identified the attacker publicly. Global-e described the intruder as an unknown third party.
Reporting has not identified a ransom demand, extortion threat, or confirmed sale of the data. Several outlets noted heightened phishing risk given the nature of the exposed contact and shipping information.
How The Attack Worked
Global-e said an unauthorized party gained access to a cloud-based information system containing shopper order data. The company has not released technical details about the intrusion method, affected application components, or whether the access came through stolen credentials, exploitation, or third-party compromise.
Ledger characterized the incident as unauthorized access to order data in Global-e information systems and said the exposed information related to customers who purchased on Ledger.com through Global-e acting as merchant of record.
Company Response And Customer Remediation
Ledger told customers that the breach did not affect Ledger devices, crypto wallets, recovery phrases, or crypto holdings. It urged customers to remain alert for phishing attempts and warned users never to share their 24-word recovery phrase.
Ledger said it retained independent forensic experts to investigate the incident and advised customers to contact Global-e directly for further information about the exposure and the scope of impacted records.
Global-e said it contained the incident, secured affected systems, and began notifying potentially affected individuals. The company said no payment information or account credentials were compromised.
Ledger and cybersecurity observers warned that exposed contact and order details could be used to craft targeted phishing and social engineering attacks aimed at stealing recovery phrases or directing victims to fake Ledger sites.
Government, Law Enforcement, And Regulator Actions
Global-e told reporters it was notifying relevant regulators directly as part of its response. As of the first wave of reporting, no regulator had publicly announced a formal investigation, penalties, or enforcement action tied to this incident.
There has been no public confirmation of law enforcement involvement, arrests, or coordinated takedown actions linked to this breach as of the initial disclosure period.
Financial, Legal, And Business Impact
Ledger and Global-e have not disclosed how many customers were affected, whether data was exfiltrated in bulk, or whether a full database segment was copied. As a result, the full scale of the impact remains unclear.
No direct financial theft from Ledger wallets has been linked to this incident because Global-e does not have access to recovery phrases, wallet balances, or cryptographic keys tied to Ledger devices and self-custodial accounts.
The breach may still create meaningful downstream harm through identity exposure, doxxing risk, or targeted phishing and fraud, especially given Ledger’s history of customer data being exploited for scams following earlier leaks.
Ledger has faced reputational damage from earlier customer-data exposures, notably a 2020 incident tied to its marketing and e-commerce database that reportedly exposed the information of roughly 272,000 customers. That earlier leak was followed by widespread phishing and physical mail scams.
What Remains Unclear
Key questions remain unresolved, including:
- When the attacker first gained access and how long they remained in Global-e systems before detection.
- How many Ledger customers were affected and which regions were most impacted.
- Whether other brands on Global-e’s platform experienced similar exposure from the same incident.
- Whether the stolen data has been sold, published, or used in confirmed attacks beyond phishing attempts.
- Whether regulators will open formal investigations or require further disclosure.
Why This Incident Matters
This incident shows how third-party providers can introduce serious risk even when a company’s core security model holds. Ledger’s wallets and recovery phrase system were not compromised, but exposed purchase-related personal data still raises the threat of phishing, impersonation, and even offline harassment.
It also reflects how many crypto theft attempts begin with social engineering, not wallet exploitation. Even limited details like names, addresses, and order history can help attackers create highly convincing messages that pressure users into sharing recovery phrases or approving malicious transactions.
For Ledger, the breach reinforces that privacy protection has to extend beyond device security. Given its history of partner and external-system issues, customer trust remains fragile, and any renewed exposure risks feeding scam ecosystems that target its users.
Read About More Data Breaches Here!
Sources
1. BleepingComputer — Ledger customers impacted by third-party Global-e data breach (January 5, 2026)
https://www.bleepingcomputer.com/news/security/ledger-customers-impacted-by-third-party-global-e-data-breach/
2. SiliconANGLE — Ledger confirms leak of customer data from third-party Global-e hack (January 5, 2026)
https://siliconangle.com/2026/01/05/ledger-confirms-leak-customer-data-third-party-global-e-hack/
3. Yahoo Finance (via Decrypt reporting) — Crypto Wallet Maker Ledger Confirms Data Breach on Global-e Platform (January 5, 2026)
https://finance.yahoo.com/news/crypto-wallet-maker-ledger-confirms-174157587.html
4. Ledger Support — Global-e Incident to Order Data (January 2026) FAQ (January 2026)
https://support.ledger.com/hc/en-us/articles/Global-e-Incident-to-Order-Data-January-2026
5. Crowdfund Insider — Ledger’s Latest Security Issue: Customer Data Compromised in Payment Partner Hack (January 5, 2026)
https://www.crowdfundinsider.com/2026/01/257116-ledgers-latest-security-issue-customer-data-compromised-in-payment-partner-hack/
6. Crypto Briefing — Ledger says third-party breach may have exposed customer names and contacts (January 5, 2026)
https://cryptobriefing.com/ledger-third-party-breach-customer-data-exposed/
7. The Daily Hodl — Crypto Wallet Firm Ledger Confirms Customers Affected by Third-Party Data Breach (January 5, 2026)
https://dailyhodl.com/2026/01/05/crypto-wallet-firm-ledger-confirms-customers-affected-by-third-party-data-breach/
8. PYMNTS — Crypto Wallet Ledger Suffers Breach Tied to Payment Processor (January 5, 2026)
https://www.pymnts.com/cryptocurrency/2026/crypto-wallet-ledger-suffers-breach-tied-to-payment-processor/
9. Global-e Privacy Center — Global-e Incident Notice (January 2026)
https://global-e-incident.privacy.saymine.io/global-e-incident
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